SALES CONDITIONS

Shipping

For Salumificio Brianza it is important that your purchases are protected from sudden changes in temperature and accidental bumps. For this reason, our products are shipped in sturdy isothermal containers and in the hottest season practical dry ice bags guarantee them a perfect state of preservation.

To find out the shipping costs for both Italy and abroad, you can simulate an order even without registering and checking the cost based on the products purchased and the type of transport chosen.

Salumificio Brianza remains at your disposal, either by e-mail or by telephone, to give you further information about packaging, methods and shipping costs. For any problems, please do not hesitate to contact us.

Delivery

Salumificio Brianza, by means of couriers, delivers the products ordered by the customer to the address indicated by the customer on the purchase order.

Salumificio Brianza's goal is to always safeguard the product, ensuring its perfect conservation throughout the journey: for this reason, dry ice is used as a refrigerant when necessary. The utmost care is also taken in the packaging of products, using polystyrene boxes that preserve the contents from sudden changes in temperature and accidental bumps.

RIGHT OF WITHDRAWAL (Consumer Code Legislative Decree No. 206/05)

Salumificio Brianza guarantees that products equal to those indicated and described on this website will be delivered and compliance with all regulations regarding the conservation of the products until the time of delivery in the place indicated in the order. The manufacturer's responsibility applies to all products sold. In the case of packaged products, the manufacturer is also responsible for the truthfulness and completeness of the information on the packaging.

The images on this website are provided to the customer to facilitate the recognition of the products; due to variations in the packaging by the manufacturer, the photos may not exactly reflect the appearance of the delivered product.

As required by the Consumer Code Legislative Decree 206/05 (ex right of withdrawal), Salumificio Brianza's customers enjoy the satisfaction or refund guarantee with the possibility of returning the purchased products within 10 working days of receipt, except in the case of of products which by their nature cannot be returned.

How to request a refund
It is necessary to send a letter or an e-mail to Salumificio Brianza within 10 working days of receipt of the goods. In the communication, the Customer must indicate the product or products for which he intends to exercise the right of withdrawal.

Salumificio Brianza will, at its own expense, collect the product or products in question in the manner and within the terms that will be previously agreed with the customer, unless the customer renounces the return of the above. The goods will be refunded within 30 days of receiving the communication from the customer.

For any communication regarding complaints, the customer can use the e-mail address:info@salumificiobrianza.it